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Privacy policy

Lehmans Inc. ("we," "us" or "our") recognizes the importance of protecting our customers' personal information. We comply with the Act on the Protection of Personal Information (the "Personal Information Protection Act") and strive to handle and protect personal information appropriately in accordance with this privacy policy (this "Privacy Policy").

1. Definition of personal information
In this Privacy Policy, "personal information" means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act; that is, information about a living individual that can identify a specific individual by means of a name, date of birth or other description contained in that information (including information that can be readily collated with other information and thereby identify a specific individual), or information that contains an individual identification code.
2. Purposes of use of personal information
We use customers' personal information for the following purposes:
  • (1) To provide our services
  • (2) To provide information about our services and respond to inquiries
  • (3) To inform you about our products and services
  • (4) To respond to violations of our terms, policies and other rules relating to our services (the "Terms")
  • (5) To notify you of changes to the Terms relating to our services
  • (6) To improve our services and develop new services
  • (7) To create statistical data, in a form that does not identify individuals, in connection with our services
  • (8) For other purposes incidental to the purposes above
3. Changes to the purposes of use
We may change the purposes of use of personal information within a scope reasonably considered to be related to the original purposes. If we do so, we will notify customers or make a public announcement.
4. Restrictions on use of personal information
Except as permitted by the Personal Information Protection Act or other laws and regulations, we will not handle personal information beyond the scope necessary to achieve the purposes of use without the customer's consent. However, this does not apply in the following cases:
  • (1) When required by laws and regulations
  • (2) When necessary to protect a person's life, body or property and it is difficult to obtain the customer's consent
  • (3) When especially necessary to improve public health or promote the healthy development of children and it is difficult to obtain the customer's consent
  • (4) When it is necessary to cooperate with a national government agency, a local government, or a party entrusted by either of them in carrying out duties prescribed by law, and obtaining the customer's consent is likely to interfere with the performance of those duties
5. Proper acquisition of personal information
We acquire personal information by proper means and will not acquire it through deception or other wrongful means.
6. Security management of personal information
To ensure the secure management of personal information against risks such as loss, destruction, alteration and leakage, we exercise necessary and appropriate supervision over our employees. When we outsource all or part of the handling of personal information, we exercise necessary and appropriate supervision over the contractor to ensure the secure management of personal information.
7. Provision to third parties
Except where disclosure is permitted under the Personal Information Protection Act or other laws and regulations, we will not provide personal information to third parties without the customer's prior consent. However, the following cases do not constitute provision to third parties as described above:
  • (1) When we provide personal information in connection with outsourcing all or part of its handling within the scope necessary to achieve the purposes of use
  • (2) When personal information is provided as a result of business succession due to a merger or other reasons
  • (3) When personal information is used jointly in accordance with the Personal Information Protection Act
8. Disclosure of personal information
When a customer requests disclosure of their personal information under the Personal Information Protection Act, we will confirm that the request is made by the customer in person and disclose the information to the customer without delay (if the personal information does not exist, we will notify the customer accordingly). However, this does not apply where we are not obligated to disclose under the Personal Information Protection Act or other laws and regulations.
9. Correction of personal information
When a customer requests correction, addition or deletion ("correction") of their personal information under the Personal Information Protection Act on the grounds that it is inaccurate, we will confirm that the request is made by the customer in person, conduct the necessary investigation without delay within the scope necessary to achieve the purposes of use, correct the personal information based on the results, and notify the customer accordingly (if we decide not to make a correction, we will notify the customer of that decision). However, this does not apply where we are not obligated to make corrections under the Personal Information Protection Act or other laws and regulations.
10. Suspension of use of personal information
When a customer requests suspension of use or erasure ("suspension of use") of their personal information under the Personal Information Protection Act on the grounds that it is being handled beyond the scope of the purposes of use announced in advance, or that it was acquired through deception or other wrongful means, and the request is found to be justified, we will confirm that the request is made by the customer in person, suspend use of the personal information without delay, and notify the customer accordingly. However, this does not apply where we are not obligated to suspend use under the Personal Information Protection Act or other laws and regulations.
11. Use of cookies and other technologies
  • (1) Our services may use cookies and similar technologies. These technologies help us understand how our services are used and contribute to improving them. Users who wish to disable cookies can do so by changing their web browser settings. Please note, however, that disabling cookies may prevent you from using some features of our services.
  • (2) To research and analyze how our services are used, we use Google Analytics, provided by Google LLC, on this service. For details on how Google Analytics collects and processes data and other information about Google Analytics, please see Google's website.
    Google Analytics Terms of Service:
    https://www.google.com/analytics/terms/jp.html
    How Google uses information from sites or apps that use its services:
    https://www.google.com/intl/ja/policies/privacy/partners/
    Google Privacy Policy:
    http://www.google.com/intl/ja/policies/privacy/

    If you do not want your data to be used by Google Analytics, please use the Google Analytics Opt-out Browser Add-on provided by Google.

    Google Analytics Opt-out Browser Add-on:
    https://tools.google.com/dlpage/gaoptout
  • (3) This service has enabled Google Analytics Advertising Features and uses the features below, together with third-party cookies such as the DoubleClick cookie, for advertising and site improvement.

    Remarketing with Google Analytics
    Google Analytics Demographics and Interests Reporting

    This allows this service to use Google Analytics cookies to analyze, in general terms, customers' age, gender, browsing history and interests related to this service.

    If you do not want Google Analytics Advertising Features to be used, you can disable tracking through your settings. You can also disable it by installing the Google Analytics Opt-out Browser Add-on in your browser.
12. Contact
For requests for disclosure, comments, questions, complaints or any other inquiries about the handling of personal information, please use the contact details in our "Legal notice (Act on Specified Commercial Transactions)" or the contact form on our shop page.
13. Continuous improvement
We review how personal information is handled as appropriate and strive for continuous improvement. We may revise this Privacy Policy as necessary.